Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wave Ripper Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://waverippershop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@waverippershop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@waverippershop.com
All in place, the sound is good
Packed OK. Nothing sticks out, no cord seams. All components are suitable. Looks very solid. The sound is all good. Although the user guide in English, the setup did not cause any difficulties.
Everything is exactly as in the description! Packed securely! Delivered quickly! Just a few days, despite the quarantine. Sound good. A little noise, a delay in the output to the speakers, but this is almost not felt and removed by prog. The sound catches well, like a professional microphone, ZV teaches on equal with bluetti for 20.000) look at the reviews on YouTube. In general, if you do not professional studio collect, and for yourself-for recording, strip, vocals-will quite come down, the same just with the trifoot only ~ 2000, it has all the necessary attributes and does not need to buy and search additionally. Everything came safe and sound. Metal stand, mounts-I doubt, the holder of the microphone is a spider, the film is three-plastic.
The best sound for your money! A good set of microphone! Compared with many expensive microphones! The store is very responsive and with a sense of humor! It came 3-4 days before Nizhny Novgorod! There will be a review on YouTube soon Be sure to buy this product!
Got the parcel in two days, that's the speed. The Courier took it home. It's okay, we checked, everything works. order satisfied. Thank you store. We advise to order.
Ordered on February 27, it came on March 1 Moscow region, the courier to the door, the sound is cool, I have been using for 9 days, there are no problems yet
Got a month later with a small one. The box came not crumpled, packed in a double doll, straight at least for a gift!) checked-works, the sound writes perfectly. In the kit everything, as stated. Thanks to the store and good sales! Don't get sick!
Great microphone! And the kit itself is just for all occasions, you do not need to buy anything. Got it, collected it and use it! For this money it is better not to find. Who is interested in the details and test of the microphone, see a small review on my YouTube channel-Blitzz key-reviews of technology.
Everything is super, good microphone, I advise. Delivery is not fast, but I think it is because of Ng.
The order was issued on 10.12.19-came on 26.12.19. Ie drove 16 days to Tyumen by IML delivery service. On the courier's website there was a report where now the parcel was read reviews to the firm, already afraid that they would delay or not come at all, but! Everything cost, delivered quickly by courier to the apartment. Everything came whole, well packed. Fasteners are strong, there are no complaints. The microphone itself is good both externally and for its purpose. The sound is excellent, it was necessary to anoint in the beginning with the settings that would not be audible background sounds (computer on the background, clan mechanics and so on) installed on the bracket, T. to such unnecessary sounds, for example, blows on the table, even random, would be given very loudly if he stood on the tripod.